Privacy Policy

At taskpiece (“we”, “our”, “us”), your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights when you use our website, mobile apps, and services (together called the “Platform”).

By using taskpiece, you agree to this Privacy Policy.

1. What Information We Collect

We collect information only to run our platform, connect freelancers and clients, process payments, and keep the marketplace safe.

a) Information You Give Us

When you create an account or use our services, you may provide:

  • Account information: name, username, profile photo, password
  • Contact details: email address, phone number
  • Location details: country, time zone, billing address
  • Identity verification (if required): ID documents, photos
  • Payment information: payment method details (processed securely by payment partners)
  • User content: profiles, proposals, bids, messages, reviews, files, and project details
     

b) Information We Collect Automatically

When you use taskpiece, we may automatically collect:

  • Technical data: IP address, browser type, device information
  • Usage data: pages viewed, actions taken, time spent on the site
  • Location data: approximate location based on IP or GPS (only if allowed by your device)

c) Information From Other Sources

We may receive information from:

  • Social login services (like Google or LinkedIn), if you choose to connect them
  • Payment providers (confirmation of transactions)
  • Publicly available sources, where allowed by law

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Connect freelancers with clients
  • Enable bidding, contracts, and payments
  • Provide customer support
  • Improve our platform and user experience
  • Prevent fraud, abuse, and security issues
  • Send important service-related messages
  • Comply with legal and regulatory requirements

We do not sell your personal data to third parties.

3. Automated Systems & Matching

taskpiece may use automated systems to:

  • Recommend jobs or freelancers
  • Rank profiles or bids
  • Detect fraud or suspicious activity

These systems help the marketplace function smoothly. Human review is used where required for safety and fairness.

4. Messages & Notifications

By using taskpiece, you may receive:

  • Emails or SMS about account activity
  • Job updates, bids, or messages
  • Security alerts and verification messages

You can manage marketing notifications from your account settings.

5. When We Share Information

We only share your information when necessary, including with:

a) Service Providers

Trusted partners who help us operate taskpiece, such as:

  • Cloud hosting providers
  • Payment and banking partners
  • Email and SMS services
  • Analytics and security providers

They are contractually required to protect your data.

b) Legal Requirements

We may share information if required by law, court orders, or government authorities.

c) With Your Consent

If you allow third-party apps or integrations, they may access certain account information. These services have their own privacy policies.

6. International Data Transfers

taskpiece may store or process data in different countries. Wherever your data is handled, we apply appropriate security and legal safeguards.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Download your data
  • Opt out of marketing communications
  • Request restriction or deletion of data (where legally possible

Some data cannot be deleted immediately due to contracts, payments, or legal obligations.

You can manage most information directly from your account settings.

8. Data Security

We use reasonable technical and organizational measures to protect your information.
 However, no system is 100% secure, and you use the platform at your own risk.

9. Third-Party Links

taskpiece may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date and notify users where required.